Message to Users – Latest news and server transfer

Dear Users and Potential Users of

First of all, thanks to all our users and all those who have collaborated with in the first three years of our existence. has become and will continue to serve as an important platform for increasing the transparency of the EU institutions by permitting citizens to make access to documents requests to EU bodies and publishing the answer to those requests online. read more

New Features Launched on Redesigned

Three New Transparency Campaigns Focus on the Demand for More Access to EU Documents

Madrid, 29 September 2014 – Access Info Europe has launched a new version of the request platform, which now includes special features to help civil society organisations campaign to get access to EU documents, in celebration of International Right to Know Day on 28 September. read more

Attempts to block citizens’ requests via

The European Commission is impeding the public’s right to submit access to documents requests via the web portal by refusing to register requests which are not accompanied by a postal address., which is run by Access Info Europe, was launched in September 2011 with the aim of making the requesting process more transparent. It is set up to work via email, with requests and responses published online in real time. Hence it does not currently have the capacity to deliver postal addresses without making them public. read more Report on Council of the European Union: Transparency problems exposed

Madrid/Brussels, 19 May 2014 – The Council of the EU is failing to comply with EU transparency rules by not respecting time frames for responding, applying too many extensions to requests, and not informing all requesters of their right to appeal when information is denied, according to a report published today by Access Info Europe. read more

Making EU-requests is getting more popular!

Since the creation of the platform in September 2011, increasing numbers of citizens have been logging in and making requests to EU institutions. This has not gone unnoticed. The 2012 Council report on access to documents acknowledges that, “Since 2012, the number of initial requests for access sent to the General Secretariat of the Council via the platform has been continuously rising.” read more

Access to EU Documents Guide!

Madrid, 9 May 2013 – To celebrate Europe Day, Access Info Europe launched a citizen-friendly Guide on Access to EU Documents and is calling on members of the public and civil society organisations to exercise their rights and file access to documents requests.

The EU has recognised a fundamental right of access to EU documents, but the EU’s freedom of information law – which goes by the catchy title of ‘Regulation 1049/2001’ – remains underused by the population at large. The new guide demystifies the process of asking for EU documents explaining step by step how to make a request. read more

Trendreport is Germany’s largest online fundraising website.

It has a running Trendreport which gathers digital innovations on the internet and elsewhere in order to spread new ideas to the civil society and social sector. has been considered as one of the examples of digital innovation that has made it onto the Trendreport as one of their ‘Cases’. Please click to see more about Trendreport and as well as check out the case! read more

AsktheEU Report on EU Transparency 2011-2012

In the year running up to 28 September 2012, members of the European public presented a total of 214 requests for documents with European institutions and bodies using the request platform.

As of 23 September, almost 65% of the 214 requests made using resulted in full (37%) or partial (28%) disclosure of documents. In a further 19% of instances (40 requests) the institution responded that it did not hold the information requested, either because the document did
not exist or because it was not in that institutions’ possession. Information was refused in only 13 cases (6% of requests). read more

400 Access to Documents requests made through

Madrid, 5 March 2013 – Last week observed the 400th access to documents request made on the website since the launch on 28th September 2011.

Since then,’s users have made access to documents requests to the EU institutions on a wide variety of topics and themes which reflect ongoing European debates or which have an impact on the lives of European citizens. read more